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Powering the Future with RMA / EPC Solutions

From Freight Forwarding to RMA Services

OUR MISSION

FBD Wattsup, as a professional technician team, ensures efficient and safe project completion by offering the best end-to-end services.

 

From after-sales inspections, repairs, and disposal of returned products and product installation, FBD Wattsup is an ideal one-stop solution for maximizing and optimizing supply chain efficiency and driving long-term growth. 

 

Through our robust Return Merchandise Authorization (RMA) services, we promise exceptional after-sales support—helping our clients strengthen customer satisfaction, build brand loyalty, and scale with confidence. 

 

As a full-service Engineering, Procurement, and Construction (EPC) provider, our dedicated in-house team brings precision, speed, and quality to every project, supporting our partners through every phase of expansion.

 

At FBD Wattsup, we don’t just serve the supply chain—we help power the future of clean energy.

SERVICES

FBD Groups' rigorous safety protocols: Security professional monitoring 24/7 surveillance systems

01

RMA Services

B2C: E-commerce Companies

  • Reverse Logistics

  • Repackage / Resell

  • Repair / Refurbish / Recycle

  • QC Analysis Report

  • Rework Projects  

  • Brand Onboarding & Project-Based Logistics Planning

  • 24 / 7 Customer Service

  • ​Refurbished Product Distribution 

  • Provide Professional Laboratory for High-End Precision Assembly and Disassembly

Successful collaboration between FBD warehouse management and a business partner, symbolizing trust and transparent communication in our 3PL and warehousing services.

02

EPC, BESS, ESS Solution

B2B : Developers & Installers

  • Project-Based End-to-End Solution
    Specialize in EPC, BESS, ESS and Renewable Energy Products Installation

  • Product Sales & Distribution Services 

  • Professional Technical Maintenance: Product Testing & Repair, Charging / Discharging, Aging Tests, & Firmware Upgrade Services

  • Project-Based Logistics & Equipments Planning

Solar panel inventory management at an FBD facility, highlighting our commitment to the clean energy supply chain and sustainable logistics.

03

Industry Collaboration

Partnership: Installers & Distributors 

  • Offer Shared Office Space for Installers & Distributors 

  • Provide Showroom Space for Product Display

  • Provide Installation & Maintenance Training 

CAPABILITIES

01

RMA Services
  • Finish Receiving Returns:  200+/Day

  • Finish Refurbished Products: 200+/Day 

  • PPS Repair: 100+/Day

  • Experiences 200+ SKUs Rework Products

  • Experiences Different Types Rework Projects: 100+/Day for Costco Bundle

  • Technician Possess 10+ Years of Experiences 

02

EPC, BESS, ESS Solution
  • 15+ Professionals Experienced EPC & BESS Installation 

  • 30+ Types of Installation Equipment & Tools

  • Technology & Product Training Hub for 5+ Leading BESS Brands

03

Industry Collaboration
  • Up to 2,000 SF Showroom Space for Product Display

  • Up to 500 SF Office Space for Installers & Distributors

USP

01

RMA Services

  • Specialize in Electronic Products: E-Bikes, Robots, & Portable Power Stations

  • Professionally Store Disassembled Batteries

02

EPC, BESS, ESS Solution

  • One-Stop Integrated Services: From Product Logistics to Professional Installation

  • Authorized Distributors of Leading BESS Brands

03

RMA Services

  • 2,000 SF Showroom Space

  • 500 SF Office Space

PROCESSES

01

RMA Request Received

02

Return Shipping Label Created

03

Returned Packages Received

04

Inspection & Diagnostics 

05

Repair / Replace / Refurbish

06

Test & Quality Check

07

Repack & Return to Clients

08

Recycling or Disposal 

Working at FBD Groups has offered fantastic professional growth. From day one, I've had opportunities to tackle new challenges and master complex areas like hazardous materials handling.
 
The company truly invests in our development, providing essential training and clear paths for advancement. It's a place where expertise comes first, and my contributions feel genuinely valued.

Ted P. FBD Forwardepot

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